Q: Do you have a store front we can come look at the items?
A: A store front is in the works, however right now we keep all of our rentals in a rental facility located at our venue The Barn at Rock Creek. Times to view specific items can be scheduled-just contact us!
Q: I don’t see the item I am looking for. Can you help?
A: Let us know what you are looking for and we can tell you if we already have it OR if it is feasible for us to add it to our inventory. We are always on the lookout for new items that people would love, and would love to hunt to find that perfect piece.
Q: Do you have a rental minimum?
A: No, rent whatever items you would like!
Q: What deposit do you require to rent items and save my date?
A: We require 20% of your invoice to be paid in order to reserve the items you have requested and saved for the date of your special event.
Q: When do I pay the remaining balance on invoice?
A: Your remaining invoice balance is due on the day of the event to the credit card on file and will be billed on the day of delivery/pickup. We also accept check or cash for your final payment.
Q: How far do you deliver?
A: We deliver up to 60 miles out! This can be negotiable based on your rental need. Please contact us for more information. The fee per mile is $1.50, and there is no fee for pickup.
Q: Can I add or delete items from my invoice after the deposit is paid?
A: You can add items at any time, as long as the items are available and requested 7 days in advance. However, we do not allow items to be removed from invoice within 2 days of the event.
Q: Can we meet for coffee and chat?
A: Absolutely, we love to meet our customers! Contact me anytime to set up a date and we will meet and discuss all the exciting details about your event.
Q: Do I have to return dishware cleaned?
A: No, we clean our dishes to ensure that they are safe and undamaged. Some items need cleaned in a specific way. We just need them packaged up similar to how you received them to avoid damage fees!